Cisco
Exam Name: Introducing Cisco Voice and Unified Communications Administration v8.0
640-461 PDF
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Question:
1
|
Which two fields are
required parameters when manually creating users on Cisco Unity Connection with
predefined templates? (Choose two.)
A. Username (alias)
B. Extension
C. First name and last
name
D. Employee ID
E. Title
Answer: A, B
|
Explanation:
following items need to be
configured when creating new user from predefined template:
User Template Type (extension),
Based on Template, Alias, Display Name, Mailbox Store, Outgoing Fax Server,
Phone System, Generate SMTP Proxy Address From Corporate Email Address (Cisco
Unity Connection 8.5 and Later only)
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/gui_reference/guide/8xcucgrg030.html#wp1521731
Question:
2
|
Users report that all
external callers are leaving urgent voice-mail messages. Where can this
behavior be changed?
A. Under the Phone Menu
Configuration > Unidentified Callers Message Urgency
B. Under the Opening
Greeting > Unidentified Callers Message Urgency
C. Under the Message
Settings > Unidentified Callers Message Urgency
D. Under the System Call
Handlers > Unidentified Callers Message Urgency
E. Under the Voice-mail
Box Settings > Unidentified Callers Message Urgency
Answer: C
|
Explanation:
message urgency indicates
the action that Cisco Unity Connection allows when a message has been left by
an unidentified caller or by a user who has not explicitly signed in.
Link: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/gui_reference/guide/8xcucgrg010.html#wp1051385
Question:
3
|
Which tools allow the
administrator to migrate users from Cisco Unity to Cisco Unity Connection?
A. Cisco Object Backup and
Restore Application Suite
B. Cisco Disaster Recovery
Framework Tool
C. Cisco Real Time
Monitoring Tool
D. Cisco Unity
Serviceability Tool
Answer: A
|
Explanation:
To migrate messages and
data from Cisco Unity 4.0(5) or later to Connection 8.x, we recommend that you
use the Cisco Unified Backup and Restore Application Suite (COBRAS) instead of
the Migrate Messages and Migrate Users utilities.
Link:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag030.html#wp1053312
Question:
4
|
When creating a Cisco
Unity Connection user template, which element should you configure to
automatically play a "This department is closed" message at specific
hours?
A. greeting schedule
B. extension greetings
C. schedule
D. active schedule
Answer: D
|
Question:
5
|
Which three options are
valid for creating users in Cisco Unity Connection? (Choose three.)
A. manual creation
B. bulk using *.csv file
C. bulk using enterprise
parameters
D. Cisco Unity Connection
Serviceability
E. automatic creation
through TUI by users dialing into voice mail
F. import through Active
Directory
Answer: A, B, F
|
Explanation:
Cisco Unity Connection
Serviceability, a web-based troubleshooting tool for Cisco Unity Connection.
Link:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/serviceability/cuc_administration/guide/2xcucservag010.html
Question:
6
|
Which statement about
Cisco Unity Connection user templates is true?
A. Changes in user
templates affect only new users to be created.
B. Changes in user
templates affect only existing users.
C. Changes in user
templates affect new and existing users.
D. Changes in user
templates have no impact on users unless those users are imported through
Active Directory.
Answer: A
|
Explanation:
changes to the template
will not affect any currently existing user accounts that were based on the
template when they were created. Changes to a user template affect only those
accounts that are created subsequent to the changes.
Link:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/user_mac/guide/mac060.html
Question:
7
|
Users report that when
they press the Messages button on their phones, they often get a busy tone.
Which option can rectify this issue?
A. Disable the Callers Can
Edit Messages checkbox under the Message settings
B. The CSS for the phones
does not contain the voice-mail port partitions
C. The CSS for the phone
does not contain the voice-mail pilot partition.
D. Precede all Cisco Unity
Connection greetings to announce that each message is limited to 90 seconds
long to free up voice-mail ports.
Answer: A
|
Question:
8
|
Which three rules are
valid transfer rules in Cisco Unity Connection? (Choose Three)
A. Standard
B. alternate
C. closed
D. holiday
E. nonstandard
Answer: A, B, C
|
Explanation:
Standard Transfer Rule
This transfer rule applies
during the work hours that your Cisco Unity administrator specified for your
organization, or in other situations when no other transfer rule is enabled.
By design, the standard
transfer rule cannot be disabled.
Alternate Transfer Rule
Enable this transfer rule
to apply during a specific time period when you want to override the other
transfer rules. For example, you may want to route all your calls directly to
voice mail while you are out of the office or you may want to transfer your
calls to a different extension if you are temporarily working from another
location.
As long as it is enabled,
the alternate transfer rule overrides all other transfer rules.
Closed Transfer Rule
Enable this transfer rule
if you want Cisco Unity to perform different transfer actions during the
nonwork hours that your Cisco Unity administrator specified for your
organization. (For example, you may want to route all your calls directly to
voice mail during nonwork hours.)
As long as it is enabled,
the closed transfer rule overrides the standard transfer rule during
nonbusiness hours.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/user/guide/assistant/ex/cuugasste070.html
Question:
9
|
Which Cisco Unity Connection
report provides a summary view of the current size, last error condition, and
status of the mailbox store?
A. Users
B. Message Traffic
C. Mailbox Store
D. System Configuration
Answer: C
|
Question:
10
|
By default, how many
failed attempts at signing into Cisco Unity Connection is a user allowed before
their account is locked out?
A. 2
B. 3
C. 4
D. 5
E. 6
F. no limit
Answer: B
|
Question:
11
|
To monitor the service
health and performance, which service should you activate in Cisco Unity Connection?
A. CUC Performance Service
B. CUC System Auditing
C. Real-Time Monitoring
Tool
D. Cisco Serviceability
Reporter
Answer: D
|
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