Cisco
Exam Name: Unified Communications Express AM
Exam code: 646-223
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Question:
1
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The IT manager from a
prospective client organization explains that their network is overloaded. The
network has been in use since 2002 with minimal upgrades, and is composed of
several different devices from different vendors. E-mail is slow, the
voice-mail system is outdated, and employee productivity and responsiveness are
suffering. Given this scenario, which business driver is most appropriate to
sell a Cisco Unified Communications solution?
A. reduce operating costs
B. increase revenue
generation
C. facilitate future
expansion
D. reduce the number of
employees
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Answer: A
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Question:
2
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Telecommunications
manager: "I have heard that the speech quality of VoIP is poor. I think I
would rather wait until the technology has really been tested. " What is
the most appropriate response to the telecommunications manager objection to deploying
a Cisco Unified Communications solution?
A. VoIP is already a
proven technology and the speech quality would be as good as, if not better
than, a traditional phone system.
B. Cisco Unified
Communications is an enhancement of VoIP, so it offers better quality.
C. Today, there is enough
bandwidth in the Internet, so QoS for speech would be guaranteed.
D. Policies applied to
traffic on a Cisco Unified Communications network are set to give a higher
priority to voice packets than to data packets, which guarantees that speech
quality is as good as, if not better than, a traditional phone system.
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Answer: D
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Question:
3
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Which statement about
Cisco Unified Communications Manager Express and Cisco Unified Communications
Manager is correct?
A. Cisco Unified
Communications Manager Express is a router-based solution and Cisco Unified
Communications Manager scales up to 240 users.
B. Cisco Unified
Communications Manager is a router-based solution and scales up to 24,000
users.
C. Cisco Unified Communications
Manager is a server-based solution and scales up to 24,000 users.
D. Cisco Unified
Communications Manager Express is a router-based solution and Cisco Unified
Communications Manager scales up to 30,000 users.
E. Cisco Unified
Communications Manager is a server-based solution and Cisco Unified
Communications Manager Express scales up to 300 users.
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Answer: D
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Question:
4
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Account manager:
"Have you considered the potential savings in TCO that you will experience
with a Cisco Unified Communications upgrade?"
Finance manager: "To
some degree, yes, but from my perspective, this is quite expensive in terms of
a financial investment and in terms of staffing and maintenance costs."
Based on the scenario, what is the primary concern of the finance manager?
A. reducing operating
costs
B. return on investment
C. business justification
D. Cisco Unified
Communications compared with IP-enabled PBX
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Answer: A
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Question:
5
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SMBs often rely on a
systems administrator to handle IT needs. They often decide against
implementation of IP telephony because of complicated QoS configuration. What
is an advantage of Cisco Unified Communications solutions in implementing QoS
for SMB customers who are not experts?
A. QoS is enabled on every
ISR by default.
B. AutoQoS allows
administrators to easily set up policies to deliver high-quality voice.
C. A Cisco Unified
Communications solution is a reliable solution, so QoS is not needed.
D. Cisco Unified IP phones
accept more jitter and loss than IP phones from the competitors.
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Answer: B
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Question:
6
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You require an
easy-to-use, web-enabled tool to demonstrate to a prospective customer the
benefits of a converged network in terms of productivity enhancements and real
estate savings. Which tool should you use?
A. Cisco ROI analysis
B. Cisco CNIC
C. business case from the
industry of the prospect
D. customized hurdle rate
analysis
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Answer: B
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Question:
7
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DRAG DROP
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Answer:
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Question:
8
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An account manager is
meeting with a customer who is interested in a Cisco Unified
Communications solution.
The customer needs to support a variety of analog devices, voice mail, auto
attendant, and 200 users. Which solution should the account manager discuss
with this customer?
A. a full Cisco Unified
Communications Manager solution
B. a full Cisco Unified
Communications Manager solution with Cisco Unity
C. Cisco Unified
Communications Manager Express
D. Cisco Unified
Communications Manager Express with Cisco Unity Express
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Answer: D
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